REMODELING FAQS

Remodeling FAQs, answered straight.

Licensing, pricing, permits, timelines, and what happens when a wall hides a surprise. Where a number isn't certain, we say so instead of rounding up.

The long version of how we run a job lives on the about page, and the finished results are on the projects page. Below is the short version.

Book a complimentary consultation How we work

Rated 5.0 · 256 reviews · CSLB #1012789

The basics

Hiring and licensing

Is Bay Builders & Remodeling licensed and insured?

Yes. We hold CSLB license #1012789, an active B-class General Building Contractor license, and we are bonded and insured. Verify it in about a minute at cslb.ca.gov, then run the same check on every other contractor you interview.

What does the consultation cost?

Nothing. The design-build consultation is complimentary, with no obligation. The office will schedule a visit, a project manager walks your property and covers what is possible within your budget and your city's requirements, then we follow up with a formal written proposal that includes a cost and time estimate.

Who oversees my project day to day?

A dedicated in-house project manager runs your job from first sketch to final walk-through: one point of contact for design, permits, every trade, and finish work. During construction you get near-daily updates on progress.

Is there any work you don't take on?

Our focus is design-build work: kitchens, bathrooms, whole-home remodeling, room additions, and custom homes. If what you have in mind falls outside that, call and ask; we'll tell you quickly whether it's a fit.

Can I talk to your past clients?

Ask, and we'll put together a reference list of homeowners near you whose city, inspectors, and housing stock match yours. If you'd rather read first, our reviews are on Google, Yelp, and Houzz.

If a worker is injured on my property, am I on the hook?

No. That risk is exactly why the bond and insurance exist. We carry liability coverage so a job-site accident is our problem to resolve, not yours. We'll show you the current certificate of insurance at your consultation; just ask.

Money

Pricing and contracts

Is the contract price really fixed?

Yes, with two exceptions we put in writing up front. Your contract price holds unless you change the scope of work, or we uncover hidden problems that could not be seen before demolition, such as wood rot or structural damage. Any change is itemized in writing and signed by you before the work proceeds.

What does a remodel typically cost?

It depends entirely on scope, materials, and the condition of your home, so we won't quote a number sight unseen. The complimentary consultation ends with a formal written proposal that puts a firm figure on your specific project, and we'll talk through where to hold contingency for what demolition might reveal.

Who pulls the permits, and what do they cost?

We do. Bay Builders completes the permit application and pulls the building permit for you on every project. One thing to budget for: permit fees are set by your city and are not included in our written proposal, so they are billed separately.

Schedule

Timelines and living through it

How long will my remodel take?

It depends on the room. A bathroom remodel typically takes 3 to 4 weeks and a kitchen 6 to 12 weeks, while a home addition runs about 4 to 8 months from design through construction. Your written proposal includes a time estimate for your specific project.

Which projects actually need a permit?

Almost any real remodel. Work that touches framing, plumbing, mechanical systems, or electrical wiring generally triggers one, and every city writes its own rulebook, the rules in San Jose are not the rules in Palo Alto. You never deal with the counter yourself: we confirm your city's requirements, complete the application, and have the permit in hand before demolition starts. Do leave room in the schedule, though. On bigger jobs like room additions, plan review alone can run several weeks.

Can we live in the house during the remodel?

That depends on scope, so we would rather assess it on site than promise here. The disruptive stretch is the structural work, when demolition, framing, plumbing, and electrical are open. Raise the question at your complimentary consultation and your project manager will help you plan around it, with near-daily updates so nothing catches you off guard.

design · selection · warranty
Design & after

Renderings, showrooms and warranty

How do the 3D renderings work?

We produce photorealistic renderings of your project, covering layout, cabinets, colors, fixtures, even furniture, in a matter of hours, then revise them without limit until you approve. Renderings are also available on their own: get the 3D now, build later.

Do you have a showroom?

No, and that is deliberate. Instead of steering you toward whatever a showroom happens to stock, we shop for fixtures and materials with you, so your choices are never limited to one vendor's inventory.

Is your work under warranty?

Yes. Every project is backed by our workmanship warranty, and anything that surfaces after completion is addressed promptly. We have not published a set duration, so ask for the written terms during your consultation.

Before you call

The questions we hear on a first visit

Nobody phones a contractor because everything is settled. The questions we hear on a first visit are rarely about tile, they're the quieter, bigger ones:

  • Can we actually afford this? The written proposal puts a real number against the idea, so you decide with figures instead of a feeling.
  • Will the city allow it on our lot? Setbacks, lot coverage, local quirks, your project manager covers what your address permits before you commit a dollar.
  • Remodel, add on, or rebuild? Sometimes the answer is smaller than you fear. Sometimes keeping one foundation changes the whole math. We'll walk you through which.
  • What if we're a year from ready? Fine. Get the numbers now, sit with them, build when it suits you.

One visit, no fee, no obligation, and the scope, cost, and timeline in writing are yours to keep.

Exterior of a completed home remodel
Home remodel · after
SERVICE AREA

Where we build

All of Santa Clara County, all of San Mateo County, and a working slice of the East Bay, every job run from our San Jose shop on Charcot Avenue.

Do you work in my city?

If you're anywhere in Santa Clara County or San Mateo County, yes. We cover the whole of both, from Palo Alto and Los Gatos to Woodside and Burlingame. We also build in the near East Bay: Fremont, Newark, Union City, Pleasanton, Dublin, San Ramon, and Danville. Home base is San Jose, so nothing on that map is a long drive.

Santa Clara County

San Jose · Santa Clara · Sunnyvale · Cupertino · Campbell · Saratoga · Los Gatos · Redwood Estates · Los Altos · Los Altos Hills · Mountain View · Palo Alto · Stanford · Milpitas

San Mateo County

San Mateo · Redwood City · San Carlos · Belmont · Foster City · Burlingame · Millbrae · San Bruno · Menlo Park · Atherton · Portola Valley · Woodside

East Bay

Fremont · Newark · Union City · Pleasanton · Dublin · San Ramon · Danville

Still deciding?

Sixteen answers can't cover your floor plan.

Call to set up a complimentary on-site consultation anywhere in Santa Clara or San Mateo County, or parts of the East Bay. Prefer to browse first? Start with the scroll-through home tour or the outdoor living page it ends on.

Call (408) 216-7466 Contact details

The Bay Builders team at the San Jose office
The Bay Builders team · San Jose

Ask the rest in person, on your property.

Complimentary, no obligation, and you keep the written proposal either way.

Book a complimentary consultation See the projects

Rated 5.0 · 256 reviews · CSLB #1012789

Call (408) 216-7466Complimentary consultation · CSLB #1012789 · ★ 5.0 across 256 reviews